Phone or Video Consultations During Coronavirus Crisis

Use this page to make a payment for Phone or Video Consultations using PayPal with a debit card, credit card, or PayPal account. A PayPal account is not required.
Advance payment is required for phone and video consultations. If you need to cancel, please call 1-360-856-5631 at least 24 hours in advance to be eligible for a refund.



  1. Send a brief message to describing the dog problem(s) you would like to discuss on the phone. Include the best days and times to schedule the call. Make sure to include your telephone number.
  2. You will receive a return email with two time options. Please note if you wish to use a speaker phone or record the call.
  3. Once a time is confirmed, you will be directed to make a payment on PayPal.
  4. Carmen will call you at the designated day and time.
  5. Depending on issues discussed, you will either receive a follow-up email or a phone call within 10 days after the initial phone or video consultation. The cost for a written report following a video consultation is $20.
Phone and video consultations are not pro-rated.

Payment for Phone Consultations

How do I make a payment in PayPal using a debit or credit card?

Phone Consultations
Preferred Date
Preferred Time

Payment for Video Consultations

Video Consultations
Preferred Date
Preferred Time